Citibank Brasil best credit and financing solutions

For those who still don't know, Citibank Brasil offers several credit solutions, among them personal loans. In addition to the common loan, the bank also offers other credit options to suit different customers.

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Buying a house, car or apartment is still one of the first dreams of most Brazilians, isn't it? Well, with that in mind, our portal, Digital Seguro, has gathered a series of information that will certainly help you to find out about how Citibank, one of the most prestigious banks in the country, works.

 

Citibank Brasil melhores soluções de crédito e financiamento

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One piece of information that is not widely publicized is that Citibank is not a fully independent bank. According to official information, since November 1, 2011, Banco Itaú Unibanco has taken over Citibank's retail operations in Brazil and is now responsible for customers, products and services.

How Citibank Personal Finance Works

Citibank/Itaú Unibanco offers several personal loan options to suit different customers. Find out which one works best for you.

How the Citibank personal loan works – Citi Credit Installments
In this modality, the borrowed amount depends on your credit analysis. After approval, the money is available within 48 hours and is deposited directly into the customer's account. The payment for the loan can be made in up to 48 months, with the first installment in 45 days.

How the Citibank Personal Loan Works – Citi Crédito Parcela Única
As the name implies, in this category you apply for credit and pay for it in a single installment. The term to repay the loan is a maximum of 90 days.

How Citibank Financing Works –

The personal loan is one of the most used lines of credit in the market. And so much demand is for a reason: the release of money is usually easy. Normally, when applying for a personal loan, the bank or finance company performs a credit analysis and, if approved, the money is easily released into the customer's account. It is a credit that has disadvantages, such as high interest rates, but it can be a way out in some cases.

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Check out two situations in which the personal loan can help you!

It is an easy way to get your personal loan, to apply for Citi Digital Credit it is not necessary to prove income and you can apply online or through ATMs. The amount to be borrowed will depend on the bank's credit analysis, and can be paid in up to 48 months, with the first installment due in 45 days.

Documentation for financing from Citibank/Itaú Unibanco

The documentation for you to ensure that the analysis process is done, is not so complicated, however, you need to pay attention to the details, check below what are the main rules for you to have an approval under analysis.

First of all, for account holders, to contract personal financing from Citibank, you need to go to a branch with the following documents:

  • ID;
  • CPF;
  • Proof of income;
  • Proof of address.

Now, for those who don't have a current account at Citibank/ Itaú Unibanco, the rules are different, check out what you need to have
For those people who are not yet account holders, they will need to open an account. To do this, go to an Itaú or Citibank branch with your RG, CPF, updated proof of income, proof of income for the last three months, a copy of your last individual income tax return with the delivery receipt (if you have declared tax income).

However, even so, it may be that you open a checking account and your credit is not approved.

Citibank/ Itaú Unibanco personal loan interest rate

The average interest rate practiced by Citibank was not reported to the Central Bank. However, the Itaú bank rate is 4.38% per month. The lowest interest rate charged by banks offering personal loans is 1.44% per month.

Compare and purchase finance online
In addition to Banco Citibank, there is also an interesting alternative to facilitate your search is to use online personal loan services. Through the online personal loan, you can get service without leaving home and it is much easier to compare the conditions of each company.

But do you still have questions about how Citibank's credit line procedures work? Then contact the official means:

CITIBANK official service channels

Where is the bank centralized? The headquarters are in São Paulo and you can contact them by calling (11) 2109 2484. Other locations 0800 709 2484. SAC Citi – The bank also offers a Customer Support Service: complaints, cancellations and information 0800 979 2484 ( hearing impaired – 0800 724 2484).

SAC – Citibank Customer Support Service

For those people who may be dissatisfied with the Bank, as well as its interest rates, fines, etc. This service channel is exclusive for canceling contracts, complaints and institutional information about products and services. Get in touch at 0800-979-2484. If you are hearing impaired, call 0800-722-2484. 

Opening hours: Monday to Friday, from 8:00 am to 6:00 pm, except national holidays.

SAC – CitiService: Account holders, Citi Corretora and Credicard Financiamentos

For those who live in cities like São Paulo, Rio de Janeiro, Belo Horizonte, Salvador, Minas Gerais, the telephone numbers: (11) 2109-2484 (capitals and metropolitan regions)
0800-709-2484 (other locations). 

It is necessary to pay attention to the Opening Hours for this period of the new coronavirus pandemic: Monday to Friday, from 8:00 am to 6:00 pm, except on national holidays.

SAC – Credicard Credit Card

How about the CITIBANK Credit Card? It's possible? How not? Wouldn't one of the biggest banks in Brazil operate with the credit card lines on the market?

Well then, dear readers of the Digital Seguro portal, if you are interested in this type of service, you need to know the service channels and clear your doubts about this credit card line.

Phones: 4090-1100 (capitals and metropolitan regions)
0800-770-1100 (other locations)

Telephone for the Hearing or Speech Impaired: 0800-724-2400

Citibank Ombudsman

Phones: 0800-970-2484

Telephone for the Hearing or Speech Impaired: 0800-722-2484

Opening hours: Monday to Friday, from 10:00 am to 4:00 pm, except national holidays or holidays in the city of São Paulo.

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