Customers ask to delay installment of Caixa’s real estate credit

The global public health outbreak that the Coronavirus has caused is far from over, and many Caixa customers are requesting a delay in mortgage loan installments in order to organize their financial lives.

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In an official statement this week, Caixa Econômica Federal has already registered more than 100,000 requests for a break in mortgage payments.

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This benefit was announced, on Thursday, 19, by the vice-president of the public bank, Jair Mahl. There is still no precise survey of how much this represents in terms of values.

Clientes pedem para atrasar prestação de crédito imobiliário da Caixa

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What can happen with this change?

Due to the very serious problem with the new coronavirus and its impacts on the economy, Caixa announced last week that individuals will be able to request a break of up to two installments through the application itself, without the need to go to the branches.

Who is this new measure worth for?

But according to Caixa, the measure also applies to construction companies, which have loan contracts for the production of properties. However, the pause does not eliminate the interest provided for in the contracts.

In addition, at this moment, the bank is internally evaluating the possibility of extending the break to up to three installments, both for individuals and companies, said the Caixa team, during a videoconference organized by the Brazilian Chamber of Construction Industry (CBIC).

Another important piece of information is that the extension of the benefit must be announced on Wednesday or Thursday. “Caixa is a liquid bank, it is the bank of the Brazilian people. I hope we can get through this period without so many problems”, declared Mahl.

Therefore, the Caixa team explained during the conference that it already has almost 70% of the contingent working in a home office model and that it has been making an effort to guarantee the flow of resources to construction companies.

As there are small problems with sending technicians to inspect the works on site, the bank will agree to release the resources upon delivery of a spreadsheet from the construction company itself with a description of the progress, accompanied by a photo and video.

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