Many people are looking for how to pause the financing of Caixa Econômica Federal, due to the new global outbreak of the coronavirus, which has caused many businesses around the world to lower their doors.
The five main banks in Brazil (Banco Bradesco, Itaú, Caixa, Banco do Brasil and Santander) have already reached a common agreement, that measures would be necessary for the financial system not to collapse, as we are experiencing a really challenging situation.
The current president of Banco Itaú, Candido Bracher, has already said that the bank is taking measures to make it easier for customers to be able to pay their debts, whether they are car or motorcycle financing.
How to pause financing from Caixa Econômica Federal
And it was no different with Caixa, we said in this matter here, on how to finance a property. And now that you've financed it, it's important to know that if you can't pay your debt on time, know that you can pause the financing.
We have gathered below a series of information that will certainly help you in this possibility of pausing your property or car financing through the federal savings bank.
- Download the “Caixa Housing” app, available for Android and iOS
- Open the app and click on “Request Pause”
- The application will ask if you want to use “caixa.gov.br” to start the session.
- Choose “Continue” If you are already registered, enter your CPF and click “Next”. On the next screen, enter the password.
- But if you don't have a record, choose “Register” and follow the instructions to set a password Read the information and click “Next”
- Enter your cell phone number and click on the icon that authorizes Caixa to send SMS about your request.
- Click on “Request Pause”.
- Therefore, a protocol number will be generated.
- Caixa will contact you via SMS with information about the request.
After all, how can you ask for a break from Caixa financing over the phone?
Call 3004-1105 or 0800 726 0505, and choose option 7. You will need to inform your Caixa account number. If not, you will need to provide your CPF number.
Is it possible to request a break as a legal entity?
Here we have some specific details. For the pause in housing financing for legal entities, it is necessary to contact the relationship manager.
Anyway, for more information about this break, visit the official Caixa portal.
Source: Caixa Econômica Federal
