The company decided to adopt a measure due to the crisis caused by the coronavirus pandemic and will be valid for a period of 90 days
This Tuesday (24) the National Electric Energy Agency (Aneel) decided to suspend cuts in the supply of electricity caused by lack of payment by consumers.
This determination will be valid for 90 days and may undergo changes. The decision was due to the current economic situation caused by the expansion of the coronavirus pandemic in the country.
The suspension measure is valid for all urban and rural residences, as well as for services considered essential, such as hospitals and places used for the treatment of the population.
Director Sandoval Feitosa, rapporteur for the case, emphasized that the determination does not exempt consumers from complying with the payment. But it is a way for people who are not able to pay at the moment, to continue to receive the electricity supply.
“I urge all Brazilians who can pay their invoices on time to do so. This will allow us to embrace people who cannot pay their energy bills,” said Sandoval.
In the vote, the director added that having electricity is essential for Brazilians to stay in their homes. The process was voted on in an extraordinary meeting.
resolution measures
Other measures of the resolution made by Aneel are also: suspension of the monthly delivery of the printed invoice; personal delivery of invoices; the suspension of face-to-face attendance to the public; as well as the suspension of the delisting of families from the social tariff. And the elaboration of specific contingency plans to serve hospitals and places used for the treatment of the population.
According to the Agency, in the total billing of energy distributors, 47.5% are from residential consumers and currently the level of default is 5%.
“If the measures to prohibit the suspension of supply result in an increase in defaults, the Regulatory Body will certainly have to adopt alternative measures to guarantee the sustainability of the electricity sector”, communicated Aneel.
