Volkswagen – History
Belonging to the Volkswagen Group, the company is a German manufacturer. The largest car manufacturer in the world, by the way, has its headquarters in the city of Wolfsburg, in Lower Saxony.
The Group, in addition to the Volkswagen brand, also owns the following brands:
- Audi;
- Bentley;
- Bugatti;
- Ducati;
- Lamborghini;
- Seat;
- Porsche;
- Škoda Auto;
- MAN;
- Volkswagen Caminhões e Ônibus;
- Scania.
Volkswagen in Brazil
The history of Volkswagen in Brazil begins in a small rented shed on Rua do Manifesto, in the Ipiranga neighborhood of São Paulo. With only 12 employees.
Just six years later, on November 18, 1959, the company inaugurated the Anchieta unit, with the participation of then-president Juscelino Kubistchek.
Volkswagen Financial Services
Volkswagen Financial Services is responsible for the financial operations of the Volkswagen Group worldwide.
In Brazil, the conglomerate is constituted by Volkswagen Bank, Volkswagen National Consortium and Volkswagen Insurance Brokerage.
Founded in 1956, the company offers products that facilitate access to passenger cars, commercial vehicles, Volkswagen and MAN Latin America trucks and buses, Audi vehicles and Ducati motorcycles. Among them are: Financing, Consortium, Insurance and Operational Leasing/Fleet Management.
Volkswagen Financial Services has offices throughout Brazil. In total, it serves more than 700 brand dealerships and has a base of approximately 800,000 active customers.
Volkswagen Bank
Banco Volkswagen is one of the most credible financial institutions in the domestic market. With solid performance and a diversified product portfolio, Banco Volkswagen is the largest automaker bank in the country, offering various plans and payment methods to suit the needs of customers.
Main products
Find the ideal solution for your needs.
Always New Plan
Low entry fee, smaller monthly installments and the possibility of purchasing a new car at the end of the plan.
How it works?
With the Volkswagen Semper Novo Plan, after 3 years, you can settle the contract, refinance the residual installment or sell the car to pay off the residual installment. And still check in on a new Volkswagen!
Volkswagen Insurance
Volkswagen Insurance and Porto Seguro Auto offer exclusive benefits to protect your car.
Discover the modalities of Volkswagen Insurance
- Guaranteed full coverage
In the event of an indemnifiable total loss claim, coverage will be based on the value of your Volkswagen 0km in the first 12 months of insurance, counted from the date the vehicle leaves the dealership; - Pickup and drop off service included
Towing to take the vehicle to the dealership for services and return it to the home in any insurance contracting plan; - Use voucher for transport by application
In case of partial loss claim with repair at Volkswagen dealerships, not referenced by Porto Seguro, you are entitled to a credit in the amount of R$ 200 per transport using the Vá de Táxi or Uber app.
Volkswagen National Consortium
No interest, no membership fee and with the trust of one of the largest consortium administrators in the country. Find the ideal plan for you
What is Consortium?
Consortium is the purchase modality based on the union of people – individuals and/or companies – in groups, who contribute monthly to a common fund, within a certain period and with an amount determined by the percentage of the price of the car chosen in the consortium plan.
All participants in the group, after drawing lots or bidding, have the right to acquire their asset. Therefore, consortium is the art of group saving.
Standard Plan
- The dream of 0 KM easy to realize;
- Up to 84 months to pay;
- Small plots that fit in your pocket;
- No membership fee;
- Affordable letter of credit values;
- No interest and no bureaucracy.
Plan Plus
- For those who want more ease;
- Up to 76 months to pay;
- Monthly administration fee of only 0.18%;
- No membership fee;
- 100% of credit in contemplation;
- No interest and no bureaucracy.
Exclusive Plan
- A top of the line with exclusive conditions;
- Up to 72 months to pay;
- Monthly administration fee of only 0.15%;
- No membership fee;
- 100% of credit in contemplation;
- No interest and no bureaucracy.
second ticket
For a second copy of the bill, access the customer area on the official website of Volkswagen in Brazil. Click here.
Do you still have questions?
Relationship Center: 0800-7701936
Capitals and Metropolitan Regions: 4003 6636
SAC: 08007701926
Hearing / speech impaired: 08007701935
Ombudsman: 08007012834
Brazilian central bank: 145 (cost of a local call)
FEBRABAN – Customer Service Portal
Other forms of contact
Online service
We are ready to talk to you at our Customer Relations Center. Use the chat to clear your doubts, make suggestions, compliments or complaints with one of our specialists. know more.
Electronic Form
Fill out the electronic service form and send an email to our Relationship Center. And don't worry: all forms are answered as quickly as possible. know more.
Volkswagen Financial Services
To learn more about Banco Volkswagen and its forms of financing, call 0800 770 1936 from anywhere in Brazil or click on the button below for more forms of assistance. know more.
Volkswagen customer relationship center – Call Center
Call 0800 019 5775 and talk to our Customer Relationship Center*.
Letters to Volkswagen do Brasil
Send correspondence to the following address: Via Anchieta KM 23,5 – São Bernardo do Campo – SP. CEP 09823-901 CPI 1048
Customer relationship center opening hours – Important
*Call Center hours: Monday to Friday from 08:00 to 18:00. Saturday from 08:00 to 14:00. **Online Service Hours: Monday to Friday from 8am to 6pm and Saturdays from 8am to 2pm.
Digital Insurance
Here at Digital Seguro we have a wide variety of articles and news. These range from significant updates on day-to-day events about the country's economic situation and other matters related to it, to extensive and dense content, in an educational and/or expository format, whose objective is precisely to keep you provided with all the necessary information. for you to recognize the best option and make the best decision for your specific situation. Know more.
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